This privacy policy sets out how Sober Positive uses and protects any information you supply when using this website.

Sober Positive is committed to ensuring that your privacy is protected. Should we ask you for any information for the purpose of identification when using this website, you can be assured it will only be used in accordance with this privacy statement.

Sober Positive may change this policy from time to time. You should check this page regularly for updates and changes to ensure that you are happy with any amendments. This policy is effective from 24 September 2019.

PAYMENT DETAILS

Any credit or debit card payments are processed on an external URL by a fully PCI-compliant certified company specialising in transferring customer payment details across a secure webpage to our payment gateway. No customer payment details are stored on any of our servers and these details are not accessible to Sober Positive. All payment page URLs begin with “https:” and a padlock appears in your web browser.

PayPal payments also occur on an external secure URL and none of this information is stored by or accessible to Sober Positive.

DETAILS WE STORE

To make the delivery information and checkout process as simple as possible, we give our customers the option to create an account with Sober Positive. Creating an account means names and addresses will be stored by Sober Positive. However, we will NOT store any payment details. If you do not wish to create an account with us, you can opt to checkout as a guest and enter your delivery address information on each occasion you make a purchase from this website.

COOKIES 

We use cookies and similar tools across our website to improve performance and enhance your user experience. This policy explains how we do that.

1.         What are cookies?

1.1       Cookies are small text files which a website may put on your computer or mobile device when you first visit a website or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

1.2       There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

3.         Google cookies

3.1       We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of our website. Google will store and use this information. Google’s privacy policy is available at www.google.com/privacypolicy.html.

3.2       We may publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager available at www.google.com/ads/preferences. You can opt-out of the Adsense partner network cookie at www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at www.google.com/ads/preferences/plugin.

4.         Does anyone else use cookies on the website?

4.1       Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

4.2       These cookies are likely to be analytical/performance cookies or targeting cookies. Advertisers for example sometimes use their own cookies to provide you with targeted advertising.

4.3       If you are based in the European Union and would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit www.youronlinechoices.eu. If you are based in the United States and would like to learn more, please visit www.aboutads.info/choices.

5.         Can a website user block cookies?

5.1       The first time you access our website, you should have seen an overlay which explained that, by continuing to access our website, you are consenting to our use of cookies.

5.2       Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

5.3       If you are concerned about behaviourally targeted advertising cookies (which serve you advertisements based on your use of Sober Positive and other websites), users based in the European Union can visit www.youronlinechoices.eu and users based in the US can visit www.aboutads.info/choices to opt out of these third party cookies.

5.4       You can disable cookies using your browser. The way in which you disable cookies will depend on the type of browser you use. Please refer to your browser information for further guidance.

6.         More Information

More detail on how businesses use cookies is available at www.allaboutcookies.org.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and this privacy statement does not govern such sites. You should exercise caution and read the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so. You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email soberpositive@outlook.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

SECURITY 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

DISCLOSING YOUR INFORMATION

We will not disclose your personal information to any party other than those held in accordance with this Privacy Policy and in the circumstances detailed below:

Where we are required by law to disclose your personal information

To further fraud protection and reduce the risk of fraud.

Your name and address details will be shared automatically with our dropshipping partner Two Fifteen for the sole purposes of supplying the items you have ordered and held by them in accordance with their privacy policy, available at www.twofifteen.co.uk